Click here to Keith Bolton’s profile.

Every target-driven organisation sets itself a 5 year goal. When Keith Bolton and Jill Baker created Core IHS, they had to offer a better and more noticeable alternative for healthcare procurement teams to identify with and value. Why?

In short, demand. A holistic solution was required to satisfy the market.

Buyers need the same level of care, or sometimes even more, as their investment in a healthcare solution reaches end of life. A new approach offering more than a sales-focussed mindset was needed.

The life span of equipment must be matched with an equally set amount of commitment.

Core IHS has been established to be such a recognised brand with a workforce of respected specialties and disciplines. The international player that leading technologists, scientists, organisations and manufacturers want to work with is one who champions innovation, change and continuous improvement. A brand synonymous with quality, service, integrity and value.

Core IHS has set a course to be a highly digitally advanced integrated healthcare provider in the marketplace in its 5-year mission. Ensuring it is the first port of call when an integrated solution is needed. 3D fly-throughs and market-leading sales materials, training, after-care and support will be accessible, usable and flexible to existing and new customers.

The digital vision begins collectively with the needs of the customers. Building modular systems into CAD systems such as REVIT which automatically outputs a buying list/BOM for a QS and BIM system is one such target. To include all protocol and methodology for a fully integrated system means the architect practice just drags/drops Core IHS into their very build for a new healthcare property. They know they have the best technology, price and service. They also know that these values are constantly being challenged, developed and improved. There is no room for complacency, error or latency.

Offering key products/services such as physical equipment sales, total integrated solutions, maintenance and consumable servicing, preventive and breakdown repair, extended warranty packages, etc., a full spectrum of specialities is available.

But, how do these products/services solve people’s problems? Through peace of mind, improved results, higher throughput, additional spending power, value for money, a happier workforce, staff retention, etc.

So, what is the Core IHS USP? How is this brand unique from its competitors?
Most importantly, aftercare, scrappage schemes, buy-back and offering full redundancy on all installations. Then, there’s the ergonomics for users (Need to know more? Ask!), multi-purpose solutions, modular packages, micro-selling, soft furnishings, bespoke solutions, etc.

It’s different, exciting and it’s here to make a big difference.

Core Integrated Healthcare Solutions is the combination of 75 years of professional care and high end delivery in a specialised market place. Core IHS’ mission statement is: Complete customer satisfaction.

Its synergy is in the positive interpersonal relationships, its multi-disciplinary knowledge and in the supply chain experience its team possesses. The business is lean, dynamic and efficient. Its core value proposition is the delivery of quality, high value solutions with total support, leading to complete customer satisfaction.

The company, as a brand with a defined set of values, is able to deliver across the digital universe a projection of its real-world self. Honesty, integrity, value, service, and total quality integration is built into everything it does.

Core IHS is setting course to bring solutions that please more than one customer group. From experience, the CORE IHS team knows that satisfying a local authority’s criteria, for example, may not also completely satisfy a local procurement manager, Head of Department, or indeed the end users, such as surgeons and medical teams. Complete customer satisfaction is always the defined goal at CORE IHS.

Recognising the needs of different customers within each sale is vital to us. It builds reputation, improves procurement harmony within the customer’s workplace and it ensures future sales are more likely to be realised with more certainty and with less lead time to delivery.


Operating Lights, Operating Tables, Integrated Theatres, AV Solutions, Theatre Installations, Surgical/Minor Ops Lights, Operating Equipment, Pendants

Key strengths include:

Business development,
Solutions provider,
Medical device and technology,
Integrated operating rooms,
Surgical work-spaces,
Capital equipment,
Product launch,
Product management,
Project management,
Sales and sales people management,
Key accounts acquisition and retention,
Long term partnerships.